Publishing

Outcome

By the end of this guide you will know how to publish flow and style changes so they go live for end users.

Prerequisites

• You can sign in to EBI's AI Studio
• You have tested your changes (recommended)

Steps

1) Publish flow changes

1. In the left navigation, select Content.
2. Select Flows.
3. Make your edits (add/update flows and responses).
4. Select Publish.

2) Publish style changes (if you changed them)

1. In the left navigation, select Style.
2. Make your edits (for example allowed domains).
3. Select Save and publish.

3) Launch or re-test your live AI assistant

1. Select Launch your AI if you haven’t embedded Web Messenger yet.
2. Test on your live website (incognito/private window recommended).

Verify

• Your changes appear in Try your live AI
• If you use Web Messenger, your live website reflects the same behaviour after publishing

Common issues

• Changes don’t appear: refresh the page and confirm you selected Publish (flows) or Save and publish (style).
• Web Messenger is still using old behaviour: test in an incognito/private window to avoid cached scripts.
• A flow doesn’t trigger: add more training coverage (update the flow or add sources under Information sources).

Related

• Testing
• Web Messenger
• Troubleshooting